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  1. Sorbet Help
  2. Payback Process

Payback Process

  • Can I change the amount that is deducted automatically from my payroll?
  • How do I enable payroll deduction on my Sorbet account?
  • Can I choose if I want to pay Sorbet via payroll deduction?
  • Does the amount I’m paying to Sorbet via payroll deduction ever change?
  • What happens if my payroll payment to Sorbet fails and how do I fix it?
  • I pay Sorbet through my payroll, why did my payment fail?
  • How do I completely pay off my Sorbet Loan?
  • Why was I charged a late fee?
  • Can I defer my payment and just pay the balance next month?
  • How do I dispute a payment to Sorbet?
  • Can I pay my overdue balance over time?
  • What happens if my loan is overdue for too long?
  • Why is my bank not supported by Sorbet?
  • How do I reconnect my bank to Sorbet?
  • Why has my bank become disconnected from Sorbet?
  • How can I see my transaction history on Sorbet?
  • If I enable AutoPay, can I disable it?
  • Why should I enable AutoPay?
  • Can I pay more than what it is due?
  • Can I Repay My Advance Early? What Is the Incentive?
  • Can I Change My Payment Date?
  • Can I Submit a Partial Payment?
  • Can I cancel a payment I made and get a refund?
  • What kind of payment methods does Sorbet accept to pay back my advance?
  • Can I temporarily pause my payments to you? Are there penalties for this?
  • How can I get a statement of my payback history and current balance?
  • What happens if I don’t pay back my advance on time?
  • If I have AutoPay enabled, am I still able to make additional payments?
  • Can I cancel a future payment?
  • How do I make payments - is it automatic or manual?
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