Once you have AutoPay enabled, you don’t need to make any additional payments beyond your scheduled, automated payments. We recommend enabling AutoPay to avoid any late fees or penalties and also to save yourself the time of paying invoices manually every month. While additional payments are accepted - once AutoPay is enabled - you’re all set!
You can also make additional payments if you're not on AutoPay. You can sign in to submit your monthly payments manually, and contact support@getsorbet.com to submit any additional, off-peak payments against your balance.
June 2025 Update: Sorbet recently released the ability to pay Sorbet directly through your payroll, where the payment is deducted from your paycheck. If you registered with Sorbet after June 2025 - you’re likely paying Sorbet back through your payroll and therefore this article is NOT relevant to you.