Sorbet requires on-time, regularly scheduled monthly payments for our customers. However, we can defer payment as a courtesy for qualified customers. To see if you’re eligible for payment deferment, please contact support@getsorbet.com.
At Sorbet, we aim to support our customers as best we can. If you’re having trouble meeting your minimum monthly payment, please contact support immediately. We’re here to help.
June 2025 Update: Sorbet recently released the ability to pay Sorbet directly through your payroll, where the payment is deducted from your paycheck. If you registered with Sorbet after June 2025 - you’re likely paying Sorbet back through your payroll and therefore this article is NOT relevant to you.