About
- How does my PTO advance from Sorbet affect my PTO balance at work?
- Will Sorbet contact my employer about my PTO advance?
- How can I talk to a representative at Sorbet?
- Can I change the bank account connected to my advance with Sorbet?
- How do I connect my bank account to make payments on my advance?
- In which state(s) is Sorbet currently available?
Payback Process
- Can I change the amount that is deducted automatically from my payroll?
- How do I enable payroll deduction on my Sorbet account?
- Can I choose if I want to pay Sorbet via payroll deduction?
- Does the amount I’m paying to Sorbet via payroll deduction ever change?
- What happens if my payroll payment to Sorbet fails and how do I fix it?
- I pay Sorbet through my payroll, why did my payment fail?
Approval Process
- How do I connect my payroll during the application process?
- Can I Receive A Second Advance?
- How long does it take to receive the funds once I’m approved?
- Does Sorbet do a credit check?
- How do I connect my bank account?
- What kind of information does Sorbet need about my company's PTO policy?
Accessing your PTO advance
- Can I Receive my Advance Faster?
- I was approved but I haven’t received the funds - why?
- Can I change the bank account the funds are being sent to?
- Why isn't my login working?
- How are the funds for my PTO advance sent to me?
- Are there any restrictions on where I can spend the money?