You need to make sure you're logging into Sorbet using the same login (or phone number) you used when you submitted your application. Login here.
You will be able to login the moment you submit your application to:
1. Track your application status
2. Sign your online agreement
3. Select your repayment method to trigger the disbursement of your funds
4. Update your bank account
5. Monitor your payment history.
You can always reach out to support@getsorbet.com for additional help.